COMMENTS POLICY:
Comments are welcome at Catching Raindrops. Caregiving can be an emotional place to reside so please be supportive of the comments you read here. We are all in our own care journey place but struggling within and need encouragement from others as often as possible. Our mission is to inform, encourage, inspire, and show positivity to everyone’s journey. Please be respectful. Any negative or otherwise disrespectful comments will not be posted. Thank you for complying with this policy.
PHOTO POLICY:
If you would like to share any of the photos found on our site, catchingraindrops.com, please use one photo with a clear and direct link to the corresponding post or page on our site. If you would like to share our content, please state the name of our site (catchingraindrops.com) as the source. Make sure you are giving clear credit for the content and photo to Debra Simonette and to the site (catchingraindrops.com). Cropping, editing, or removing watermarks from any photo is prohibited without our written permission prior to use.
Any branding must have written permission to use my photo for any purposes including marketing and permission must be agreed upon prior to use. Our images are not to be used for any type of affiliate marketing including websites that share a high/low segment, inspiration blog posts or sites, email campaigns, etc.
All content and images are copyrighted and the sole property of Catching Raindrops unless otherwise noted.
RETURN/REFUND POLICY:
Since many of the products are digital downloads, there is no refund given for digital products. However, if there is a specific problem with physical products ordered and delivered to you, please reach out immediately to support@catchingraindrops.com for a resolution. Returning the physical product may not be possible.
We offer replacements if a physical item is damaged or defective and only at the discretion of Catching Raindrops. We offer a 30-day exchange, return policy. To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it in. It must be in the original packaging.
In the event of perishable items such as food, flowers, magazines or newspapers, these items are not eligible for return.
PRIVACY POLICY:
When you subscribe to Catching Raindrops either through our newsletter or through the purchase of products we may offer, your contact information will be the property of catchingraindrops.com and not released to any third-party company for any purposes. Get the latest updates and more from Catching Raindrops delivered directly to your inbox.
SUBSCRIBE:
By subscribing to our newsletter and products, you consent to receiving emails and personalized ads about new products offered. This privacy notice provides you with details of how Catching Raindrops (“the Site”) collects and processes personal data through your use of my site: www.catchingraindrops.com.
By providing your data, you confirm that you are over 13 years of age.
Catching Raindrops is the data controller and is responsible for your personal data.
Catching Raindrops contact details: Name of legal entity: Debra Simonette/Catching Raindrops. Email address: support@catchingraindrops.com.
PERSONAL INFORMATION WE COLLECT:
When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
We collect information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.) We refer to this information as “Order Information.”
We also collect communication data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping, and for the establishment, pursuance, or defense of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
We may use this data to deliver relevant website content and advertisements to you and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests.
SENSITIVE DATA:
We do not collect any sensitive data about you. Sensitive Data refers to data that includes details about your race, ethnicity, religion, political affiliations, or sexual orientation.
Where we are required to collect personal data by law, or under the terms of the contract between Catching Raindrops and you, if you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
We will only use your personal data for the purpose for which it was collected, or a reasonably compatible purpose if necessary. For more information on this please email us at support@catchingraindrops.com.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
MARKETING COMMUNICATIONS:
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications if you made a purchase or asked for information about our goods and services, or you agreed to receive marketing communications. In each case you have not opted out of receiving such communications. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you, or by emailing us at support@catchingraindrops.com at any time.
If you opt out of receiving marketing communications, this opt-out does not apply to personal data provided as a direct result of other purchases or transactions.
DATA SECURITY:
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also allow access to your personal data only to those employees and partners who have a business need to know such data.
DATA RETENTION:
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
YOUR RIGHTS:
Under data protection laws you have rights relating to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent. If you wish to exercise these rights please email us at support@catchingraindrops.com.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please email us at support@catchingraindrops.com.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
CHANGES:
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US:
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@catchingraindrops.com.
*Disclosed in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”
All Policies Last Updated: May 2024